Question 1

How far in advance should I book movers?

Accepted Answer

Earlier is better, especially for weekends and the end of the month when most leases and closings land. If your move is coming up fast, still reach out — call (470) 848-8986 and we'll tell you honestly what we have open.

Question 2

What information do you need to provide a quote?

Accepted Answer

Where you're moving from and to, roughly how much you're moving (bedrooms or square footage), your date, and anything unusual like stairs, long walks from the door, or heavy items such as a safe or treadmill.

Question 3

Do movers help with packing?

Accepted Answer

Yes. We can pack the whole home, or just the parts people dread — kitchens, closets, artwork, and fragile items. Plenty of customers pack their own boxes and have us handle the breakables.

Question 4

Can Emerald Movers move apartments?

Accepted Answer

Apartments and condos are a big part of what we do. Tell us the floor, whether there's an elevator, and any building move-in window, and we'll plan the day around it.

Question 5

Do you offer loading and unloading only?

Accepted Answer

We do. If you've rented a truck or have a portable container in the driveway, our crew can load it, unload it, or both.

Question 6

How should I prepare furniture for moving day?

Accepted Answer

Clear the floor around large pieces, remove mirrors and glass shelves if they lift off easily, and take down anything mounted to a wall. We bring the pads and stretch wrap and handle the protection on site.

Question 7

What should I pack separately?

Accepted Answer

Keep medications, documents, jewelry, chargers, keys, and a change of clothes with you. It saves you digging through boxes on your first night.

Question 8

What happens if my moving date changes?

Accepted Answer

Closings slip and leases shift — it happens on a lot of moves. Call (470) 848-8986 as soon as you know and our team will confirm what we can do with the new date.

Question 9

What areas do you serve?

Accepted Answer

We're based in Woodstock and work throughout North Atlanta and the greater Metro Atlanta area, including Roswell, Alpharetta, Marietta, Kennesaw, Milton, Johns Creek, Dunwoody, Sandy Springs, and Atlanta.

Question 10

Can I request a specific moving date?

Accepted Answer

Absolutely. Give us your preferred date and a backup if you have one, and we'll let you know what's available.

Question 11

How long does a typical move take?

Accepted Answer

It depends on volume, access, and distance between the two addresses. Once we know the details of your move, we'll walk you through a realistic time range instead of a guess.

Question 12

Should drawers be emptied before moving?

Accepted Answer

Usually yes. Empty drawers make dressers lighter and safer to carry, and loose items can't shift or break in transit. For a few sturdy pieces with soft contents, ask the crew on site.

Moving Questions, Answered

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